Submit a Support Ticket.

your success is our priority.

Do you need website support? Did something break or are your pages loading slowly? 

Submit a support ticket and we’ll get back to you as soon as possible.

Business Hours. Mon to Fri, 9 am – 5 pm MT. 

Please note that there will be a charge for requests should they fall outside of your current care plan.

Is your website down?

Use this website uptime test first to check if it’s down for everyone.

Create a Video with Loom for better support.

Create a  Loom video to explain your issue to help us understand your support needs better. It’s easy to create an account and record your screen. Once you’ve created a video, just copy the Loom link and paste it into your support ticket.

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How can we help you?

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PROUD PUP MEDIA

Located in Edmonton, Alberta, serving all of North America.

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