Frequently Asked Questions

Get answers to the most common questions folks ask.

Well, that depends! We always ensure that we give you a thorough cost breakdown before starting any project but generally speaking, a fully responsive and mobile-first website design cost ranges from $2500 – $20,000+. When you host your site with us, you’ll have full access to all the tools we’ve used to build the site, for example, monthly or yearly licenses for as long as you are hosted with us. Some exceptions will apply for products and services added after the final build.

Your new website will be optimized for search engines, lead captures and connected to social media and necessary Google products for tracking and analysis.

Fill out the form including your phone number and we’ll call you back within 48 hours. We’ll discuss your needs and if we are a good fit, a contract and project outline will be drawn up. Once the deposit is made, we’ll schedule your project and get started! We’ll send requests for access to images, content etc and keep them all handy in one place for you convenience.

We do our best to respond to your initial request within 24 hours and strive to have the issues solved within 72 hours. When you work with Proud Pup Media you have access to a full set of custom, easy to use feedback tools that make communication a walk in the park.

Once we’ve agreed upon an amount, a deposit of 50% is required before we start work on your project. An invoice will be sent along with a contract.

Depending on your plan, you may have access to two (2) support tasks per month that will enable you to have small changes made to the site that require up to 15 minutes. We can provide a quote for the work which will detail the amount of hours needed and the estimated cost based on our hourly rate.

If you are hosting with us, your billing cycle starts from the first week that your site is uploaded to our server. If we are designing and developing your site, once the site is up on the server and all testing has been done, we will publish the site to the live server and billing will begin on that day. If you are not hosting with us, your billing cycle will commence from the first day you sign your contract.

Mostly, yes. WordPress is a flexible and powerful content management system that powers well over 30% of the web to date. We offer monthly website care plans to manage it all for you too! For e-commerce websites we work with WordPress and Shopify depending on your business size and needs.

Absolutely. In fact, most of our website build clients have signed on for monthly maintenance plans. We have several website care plans on offer but we can also customize a plan to suit your needs exactly.

Are you looking for the answers to the questions from the video you just watched? Excellent!

Introducing Paige! She’s our CCO (Cutest Canine Officer) muse and inspiration behind the design of our website!

Here’s the link to book your FREE 15 min call. There’s no obligation and no pressure!

Definitely! With well over 50% and in some cases 75% of traffic coming from mobile devices these days, it’s critical that your website be mobile responsive, fast to load and a superior experience for the user.

While custom websites can be a big investment, we understand and we were there once too!

We offer a budget packages to get a basic, good looking and responsive website up for your business and then if you want to invest in any changes down the road, we can do that too!

How can We help you?

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We’re a friendly bunch and would love to talk to you about your website project. After you fill out the form a human will give you a call.

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Located in Edmonton, Alberta, serving all of North America.

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How can we help you?



Located in Edmonton, Alberta, serving all of North America.

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