WordPress Web Design Consulting

One-to-One Website Help

If you are building out your WordPress website and come across issues that are beyond your expertise our WordPress web design consultation process will help. Whether you want to know how to fix something or have us do it for you, no problem.

We’ll Show you How

When you hire our consulting services you can be sure that you have our full attention. We’ll work one-on-one with you on a Google Meet call to work on the solutions together. Your session will be recorded so you can refer to it at a later time too!

Common WordPress Issues

Wordpress Plugins, Builders, Themes

Domains, Email

Save Time. Work with Us.

Hi! I’m Lee-Anne Ekland. I’m the owner and lead designer here at Proud Pup Media. We’re located in sunny Edmonton, Alberta Canada where summers are hot and winters are not.

I started Proud Pup Media in 2018 with the vision to provide small business owners the website services they need to grow their online presence and brands on the web. I know the frustration of building websites as a beginner and scouring the web for tutorials that just don’t have enough information to address something that needs fixing yesterday!

Nothing replaces one-on-one time when learning the inner workings of WordPress. A consultation with me will save you a ton of time! 

My background in web design, web development, sales, marketing and above all, award-winning customer service is why my customers keep coming back and referring my services.

What My customers say


Is hiring a WordPress consultant right for you?

It’s frustrating to spend hours looking through tutorials that may not even address the specific issue you have with your WordPress website. Ain’t nobody got time for that!

That time could be better used working ON your business, don’t you think? 

Our one-on-one consultations provide you with more direct answers than any YouTube tutorial because together we can troubleshoot your website issues.

Let’s get your website project back on track. Book a consultation today and let’s talk about how we can help you. We offer incredible value and we can get a lot done in one hour. 

60 Minute Consultation – $95.00

How to Prepare for your consultation

  1. Make a list of issues you want to address. Some challenges can be solved in a matter of minutes, so having a list will ensure we can cover as much ground as possible!
  2. Send me your questions beforehand. Send a list of your questions so that we can be fully prepared for what we’re going to cover. This makes the process smoother so we can dive right in!
  3. Make sure to have Google Meet enabled. We’ll conduct our meeting via Google Meet. No worries, you won’t have to be on camera (though it does make it easy for us to communicate). We’ll use a service called Screen-Sharing that allows us to record our conversation. That way, when you return to your work, you can listen to what was said and reference the conversation if you need to.
  4. Have a backup ready before your call. It does take much time to create a backup so have it ready beforehand so it’s good to go.

Ready to Book your Website Consultation?

The help you need is only a couple of clicks away! We offer a 100% money-back guarantee if you’re not satisfied.

"Lee-Anne from Proud Pup Media is a wonderful person to work with."

"Her attention to detail in website building as well as SEO services make her a superior individual to work with!"
- Agatha Kerkhoff

Common Troubleshooting Issues

  • WordPress Hosting

    Whether you're looking for your first host or are unhappy with your current provider, it's important you make the right decision. A consultation can help you determine your needs and match you with a hosting plan that will meet them.

  • Installing WordPress

    Are you having trouble installing WordPress? You're not alone if you've run into problems, so many beginners do! We can help you get WordPress set up so you can start building your website.

  • Website Migration

    Are you nervous about moving hosting providers? We totally understand! Book a consultation and we will help you migrate your site to a new provider. We will make sure your data is secure during the migration process and remains that way on your new host.

  • Page Speed & Load Times

    We can assist you with performance and loading times tweaks that can make your website perform better. We'd love to help you get your website operating at its best!

  • Server Side/Website Caching

    We can help you improve the performance and load time of your website by implementing a caching solution and/or troubleshooting your current systems to see if they are the best fit.

  • Security

    Security is one of the most important aspects to consider when designing a website. There is nothing worse than having your website compromised by malicious attackers. Make sure your security stack includes an evaluation of the website's security setup.

  • Search Engine Optimization

    "If you build it they will come", said no SEO expert ever. A website that no one can find is of no use to you. With our experience in search engine optimization, we can help you implement proven strategies to start climbing the rankings and driving more qualified traffic to your website!

  • Plugin Conflicts/Updates

    Third-party plugins can wreak havoc on your WordPress website if they are out-of-date, not maintained by developers or not compatible with your page builder, other plugins or themes. If your website isn't functioning as expected, it can be the result of a plugin conflict or compatibility issue. We'll make sure this is no longer an issue for you.

  • Domains

    If you're just getting started with your website and need assistance in purchasing a domain, transferring it to a different server, or moving your website to a new host I am here to help!need help moving your domain to a new host or need help with

  • Gmail/Google Workspace

    We can help you get the most out of Gmail, so it functions exactly as you need it to. We can assist in setting up a slick email signature, create helpful filters and sort incoming email, set up spam filters. We can also help migrate your Gmail account to Google Workspace and ensure you can access email across all your devices.

  • Lead Capture Forms

    From Gravity Forms to Ninja Forms and built in Elementor Forms, we can help you set them up to limit or eliminate spam, and design attractive forms that can do almost anything to capture emails and relevant information for your marketing efforts.

Still have Questions? No problem!

A website consultant can help your business in many ways—sometimes as a sort of troubleshooter, helping you get past a roadblock or choosing the right themes or plug-ins; sometimes more long-term, working on your site design with you.

If you’re not sure if we can help with your specific problem, feel free to reach out using the contact form above. We’ll be glad to let you know if the answer is yes, or if you’ll need to look elsewhere for help.

Join us when it’s convenient for you by using our online booking form. Once you submit your preferred time and date, you’ll get an automated confirmation from us via email and a calendar invitation. Then, all that’s left is to join the scheduled Google Meet call.

Yes! We offer web design, search engine optimization plans and strategies to small businesses to help them grow their presence in the digital landscape. 

If, after we have concluded our videoconference, we unable to assist you as you had hoped, we’ll gladly refund your money.  We always strive to provide more than the value of a clients’ payments.

We’ve worked with all kinds of businesses from garden centres, consultants, restaurants, e-commerce retailers and solo entrepreneurs.

By coming prepared to our consultation, you will be able to get all of your questions answered in the time we have scheduled. By sending a list of your questions before our consultation, we’ll have time to look over any materials that will help us with our call.

Let’s Get Started!

Book a time that works for you. Please note that the deposit is not refundable for no-shows.

Book your consultation Now

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Maximum capacity is 1
Free Services
2 Services
Free Consultation - 15 min
Existing Client Check In - 30 min
Paid Services
1 Services
Website Consulting - 90 min We'll spend an hour troubleshooting your WordPress website.
90 minutes


Located in Edmonton, Alberta, serving all of North America.

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Located in Edmonton, Alberta, serving all of North America.

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